The Team:
The Software Services Development (SSD) group writes and maintains large web applications and web APIs used by both staff and end-users of the National Center for Computational Sciences (NCCS) computational ecosystem. One of the largest applications the group develops and maintains is the NCCS customer relationship management tool. This tool provides a full-featured CRM solution for storing and organizing a broad set of relational data pertaining to the center’s users, projects, allocations, funding sources, file system directories, batch jobs, etc. In addition, it directly controls many of the day-to-day operational needs of the NCCS in real-time such as generating batch scheduler configurations, maintaining mailing lists, populating LDAP instances, and emailing end-users. It disseminates data through a RESTful API that staff use for operational automation and reporting.

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an extraordinary 80-year history of solving the nation’s biggest problems. We have a dedicated and creative staff of over 6,000 people! Our vision for diversity, equity, inclusion, and accessibility (DEIA) is to cultivate an environment and practices that foster diversity in ideas and in the people across the organization, as well as to ensure ORNL is recognized as a workplace of choice. These elements are critical for enabling the execution of ORNL’s broader mission to accelerate scientific discoveries and their translation into energy, environment, and security solutions for the nation.

Purpose:
We are seeking an individual that will provide leadership to the Software Services Development group. The technical focus of the group's work is on internal and externally-facing web applications and APIs that are critical to the day-to-day operations of the NCCS, and by extension, ORNL’s aspiration to be the world’s premier R&D institution.

Major Duties/Responsibilities:
In this role, you will lead and advocate for a diverse and talented group of software engineers, guide their technical work, and expand their ranks with new hires when needed. You will develop a vision and implement a cohesive group strategy to ensure the success of new and ongoing technical projects to position the group and the organization for future success.

You will have the opportunity to:
Cultivate an environment where team members are empowered and demonstrate a strong sense of ownership and belonging

Meet with team members on a regular basis to support day-to-day work

Coach your team by providing technical leadership and candid, ongoing feedback and mentoring

Lead successful technical projects, ensuring high-quality and timely delivery of features and fixes

Oversee the development and implementation of software features/controls to mitigate technical risks

Review code and ensure the team builds software that is architecturally consistent, of high quality, and follows operational best practices

Work with other teams across the division to meet the division's operational challenges

Help bring clarity to the team by fostering clear communication, understanding, and process improvements

Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace – in how we treat one another, work together, and measure success.

Basic Qualifications:
MS degree and 7+ years of relevant experience or BS degree and 8+ years of relevant experience

Demonstrated experience in leading, hiring, and building technical teams

A track record of working with web services at scale and/or distributed systems

Preferred Qualifications:
Experience customizing team processes for maximizing employee productivity without burnout

Strong written and verbal communication skills

Experience writing software applications in at least one of the following programming languages: Ruby, Python, Go, and/or JavaScript

Experience with web application development using one or more open-source frameworks (e.g. Rails, Vue.js, Django).

Experience using SQL database technologies (e.g. MySQL/MariaDB, PostgreSQL)

Experience with High Performance Computing (HPC) systems and/or support

Accountabilities:
To group staff, for the quality and safety of their work environment and opportunities for professional growth

To the Operations Section Head, for world-leading technical directions; for safe, effective, compliant operations; for ownership of assigned staff, facilities, and equipment; and for the quality of the group's products and services

To the Division's end-users, for the quality of the group's products and services offered to them

Authorities:
To develop a vision and implement a strategy to pursue world-leading technical/technology directions for the group

To hold staff accountable for performance

To act to ensure safe and effective operations

To hire staff

To certify the technical quality of the group’s products and services

Special Requirement:
This position requires access to technology that is subject to export control requirements. Successful candidates must be qualified for such access without an export control license.

Benefits at ORNL:
ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.

Other benefits include: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: [email protected] or call 1.866.963.9545. ORNL is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email [email protected].

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.